Auto-Sync & Selective Sync - Salesforce

Selective Sync - How to Use

Written by Tuvis Team
Updated over a week ago

Selective sync by full day

Written by Tuvis Team
Updated over a week ago

Auto Sync Media Files

Written by Tuvis Team
Updated over a week ago

Can I turn the Auto Chat Syncing on by default?

Written by Tuvis Team
Updated over a week ago

How does the auto chat syncing work?

Written by Tuvis Team
Updated over a week ago

The messages I sent on WhatsApp chat are being synced in Salesforce on someone else's name

Written by Tuvis Team
Updated over a week ago

What is the criteria to show chats in to Opportunity?

Written by Tuvis Team
Updated over a week ago

How are the chats stored in Salesforce?

Written by Tuvis Team
Updated over a week ago

Is there a place That I can see WhatsApp Data Base in SalesForce?

Written by Tuvis Team
Updated over a week ago

How to add Tuvis chats into Lightning Page Tab?

Written by Tuvis Team
Updated over a week ago

Where can I see WhatsApp messages synced on Salesforce?

Written by Tuvis Team
Updated over a week ago

How can I check some user's Auto Sync status?

Written by Tuvis Team
Updated over a week ago

How to sync files?

Written by Tuvis Team
Updated over a week ago

Is it possible to know when a user turn Auto Sync off?

Written by Tuvis Team
Updated over a week ago

If I lost my messages in WhatsApp, will it continue to be stored in SalesForce?

Written by Tuvis Team
Updated over a week ago

If someone deletes a WhatsApp conversation with an agent, does it influence, if at all, the data that flows into Salesforce?

Written by Tuvis Team
Updated over a week ago

Why is there a "?" sign on messages instead of a "V" sign?

Written by Tuvis Team
Updated over a week ago

Is the transfer of data from WhatsApp to Salesforce immediate or is there any delay?

Written by Tuvis Team
Updated over a week ago

Is it possible to Auto-Sync all the users from an admin account instead of doing it one by one?

Written by Tuvis Team
Updated over a week ago

We understand that the proposal is to allow the users to use their own WhatsApp and to integrate such WhatsApp with Sales. Would an individual communicating with us through WhatsApp be aware that the communications are being captured in Salesforce?

Written by Tuvis Team
Updated over a week ago

Is it possible to "block" the Auto-Sync off from the front end of each user?

Written by Tuvis Team
Updated over a week ago

We understood that the company could receive a notification informing that the functionality is turned off, but is it possible to have this functionality always “on”, without letting the option with the employee to turn it off?

Written by Tuvis Team
Updated over a week ago

Is there any documentation of how it works, settings and any other info you consider relevant regarding Auto Sync.

Written by Tuvis Team
Updated over a week ago

Would be possible for an employee to turn off the functionality of copying messages to Salesforce?

Written by Tuvis Team
Updated over a week ago

Is there a way to delete WhatsApp messages in SF?

Written by Tuvis Team
Updated over a week ago

Is it possible to delete auto-synced messages?

Written by Tuvis Team
Updated over a week ago

How does the Auto-Sync work?

Written by Tuvis Team
Updated over a week ago

Is there a way to delete WhatsApp messages in SalesForce?

Written by Tuvis Team
Updated over a week ago