Microsoft Dynamics - Global Search
Tuvis Team avatar
Written by Tuvis Team
Updated over a week ago

You can search for any contact in CRM inside WhatsApp and start a conversartion in one click. You can search by name or phone number.

  1. Go to the search bar on the top of WhatsApp

  2. Search by the name of the contact or by the phone number

  3. Then click on it

  4. The WhatsApp conversation will be opened

Did this answer your question?