1. After installing the Tuvis extension from the Google Web Store, go back to WhatsApp Web App and refresh the page. The Tuvis Agent Panel will show up.
2. Click the ‘Connect’ button, then click on Microsoft Dynamics
4. Insert your Dynamics username or email, and if needed insert your Sandbox/Custom domain.
5. Click ‘Connect’.
6. If you are not logged in to Dynamics you will be asked to do so to complete the authentication process.