Partially. Nothing is being sent automatically over WhatsApp. We are querying Salesforce to get the contact known details and showing it in the Agent Panel (which shows up inside the WhatsApp web app) but we do not send anything to WhatsApp contacts without the Tuvis user proactively taking an action.
Does any data flow from Salesforce to WhatsApp?
Written by Tuvis Team
Updated over a week ago
Updated over a week ago
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