[You need to have permission to do it.]

There are two ways of doing it. With one of them you can delete all messages, and the other you must delete each message individually.

Method 1:

Go to Tuvis Engage app on SalesForce:

On Dashboard tab, Click on View Report that’s inside of Total messages dash, and select the messages you want to delete

Method 2

Still on Tuvis Engage App, go to settings and click on Delete All Synced Messages.

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